🛒 Ordering
How do I place an order?
Browse our products, click
Order via WhatsApp on any product page, and we'll confirm your order in minutes. You can also
read our full ordering guide for step-by-step instructions.
Can I negotiate the price?
Yes! We're open to reasonable price discussions, especially for bulk orders. Send us a WhatsApp message with the product and your offer and we'll do our best to work something out.
How do I know if a product is available?
Products marked In Stock on the website are available. However stock can change quickly — always confirm via WhatsApp before making payment to be sure.
Can I order by phone call?
Yes. Call or WhatsApp us on 08083873316. WhatsApp is preferred as it allows us to share product photos and confirm details in writing.
💳 Payment
What payment methods do you accept?
We accept bank transfer and cash in-store. Bank details are shared after your order is confirmed.
Do I pay before or after delivery?
Payment must be made before delivery for all orders. For orders outside Oyo State, payment must be completed before we dispatch your item.
Is it safe to pay by bank transfer?
Yes. We provide our official account details only through our verified WhatsApp number (08083873316). Always confirm the account name before sending any payment.
🚚 Delivery
How long does delivery take?
Within Ibadan: Same day or within 24 hours.
Outside Oyo State: 1–3 business days via courier (GIG Logistics / DHL).
You'll receive a tracking number once your order is dispatched.
Do you deliver nationwide?
Yes, we deliver to all states in Nigeria. Shipping cost depends on your location and will be confirmed before payment.
Can I pick up my order from the store?
Absolutely. Walk in or confirm via WhatsApp first. We're at No 19, Omoola Plaza, Iwo Road, Ibadan. Open Monday–Saturday 8AM–8PM, Sunday 12PM–6PM.
📦 Products & Authenticity
Are your products original / genuine?
Yes. 100% authentic products only. We do not sell clones, refurbished units, or counterfeit goods. All items come with their original box and accessories unless stated otherwise.
Do products come with warranty?
Yes. Most products come with the manufacturer's standard warranty. Warranty duration varies by product — confirm with us on WhatsApp for specific items.
What if I receive a faulty or wrong item?
Contact us immediately on WhatsApp with a photo or video of the issue. Defective items can be returned within 7 days of delivery for exchange or repair (T&Cs apply). We do not accept returns for buyer's remorse.