Section 01
🛒 Ordering & Pricing
How do I place an order on KhaylimTech?
Browse our products, click
Order via WhatsApp on any product page, and we'll confirm your order in minutes. You can also add multiple items to your cart and proceed with instant WhatsApp checkout. For a complete walkthrough, see our
How to Order Guide.
Can I negotiate prices or request bulk discounts?
Yes! We are open to reasonable price discussions, especially for multiple device purchases, bundle deals, or corporate tech procurement. Reach out to our WhatsApp sales line with your offer and we'll do our best to work out a competitive deal.
How do I verify real-time stock availability?
Items marked In Stock on the website are active in our inventory. Because high-demand flagships sell rapidly, our WhatsApp concierge will confirm serials, storage tiers, and exact colors for you immediately before payment.
Can I order via direct telephone call?
Yes, call us directly on 08083873316. However, WhatsApp is recommended as it allows us to share device unboxing clips, IMEI/serial verifications, and digital invoices.
Section 02
🚚 Delivery & Pickup Logistics
How fast is delivery within Ibadan?
Within Ibadan: Same day, dispatched in under 3 hours to Bodija, UI, Ring Road, Akobo, Oluyole, Jericho, and all environs. Our dispatch rider will contact you prior to arrival.
Do you deliver outside Oyo State across Nigeria?
Yes! We deliver nationwide to Lagos, Abuja, Port Harcourt, Enugu, Kano, and all 36 states via insured couriers (GIG Logistics and DHL Express). Delivery takes 1–3 business days, and real-time tracking is provided upon dispatch.
Can I test and pick up my order at your store?
Absolutely. You are welcome to visit our physical showroom at No 19, Omoola Plaza, Iwo Road, Ibadan. You can inspect the packaging, test battery health, and verify camera quality before completing payment.
Section 03
💳 Payments & Security
What payment methods do you accept?
We accept bank transfer and cash/POS in-store at Omoola Plaza. Official business accounts are shared after order confirmation.
Is it safe to pay via bank transfer?
Yes. We provide official business account credentials exclusively through our verified WhatsApp sales desk (08083873316). Always verify the account name before transfer.
Section 04
🛡️ Authenticity & Warranty
Are all devices 100% original and genuine?
100% yes. We do not deal in refurbished, cloned, or second-rate replicas. All electronics come factory-sealed in their original manufacturer packaging with full warranty documentation.
What is your return policy on defective items?
We provide a comprehensive 7-day replacement guarantee for any factory defect. Contact us via WhatsApp with photos or videos, and we will swap or repair the unit promptly.