Privacy Policy

1. Introduction

KhaylimTech Ventures ("we", "our", or "us"), located in Ibadan, Oyo State, Nigeria, is dedicated to protecting the privacy, identity, and personal records of our customers and website visitors. This Privacy Policy details how we collect, handle, store, and safeguard your data when using our website (khaylim.tech) and our ordering services.

2. Information We Collect

We collect only the essential information necessary to process orders, coordinate deliveries, and provide customer support:

• Contact Details: Your name, phone number, delivery address, and email address when you create an account, place an order, or submit an inquiry.
• Order & Cart History: The gadgets, accessories, device configurations, and order totals associated with your purchases.
• Authentication Records: If you sign in using Google 1-Click Auth or email/password, your credentials are authenticated through Google Firebase's secure identity servers. Passwords are never stored in plain text and are protected by salted, multi-round cryptographic hashing.
• Technical Information: Non-personally identifiable diagnostic data including device screen resolution, browser version, and anonymized access logs to maintain fast site performance on mobile networks.

3. How We Use Your Data

• To fulfill gadget orders and arrange same-day delivery in Ibadan or insured nationwide dispatch.
• To provide real-time updates regarding order status and shipment tracking via WhatsApp and email.
• To verify hardware warranty claims and provide after-sales customer care.
• To prevent fraudulent transactions, unauthorized administrative modifications, and cyber abuse.

4. Storage, Security & Hacker Protection

We deploy rigorous multi-tier technical and procedural safeguards to keep your information safe against unauthorized access, disclosure, or interception:

• Cloud Firestore Security Rules: User profile documents are strictly restricted by server-side database rules. No user can read, browse, or edit another customer's profile.
• HTTPS / TLS Encryption: 100% of website traffic and customer communication is encrypted in transit using industry-standard Transport Layer Security (TLS 1.3).
• Role-Based Administrative Safeguards: Catalog administration and inventory modification privileges are restricted to verified store administrators. New administrators can only be approved by the primary store owner.

5. Payment Security

KhaylimTech Ventures does not store debit card numbers, CVVs, or bank PINs on our servers. All digital payments and bank transfers are processed directly through licensed Central Bank of Nigeria (CBN) approved payment gateways or direct verified corporate accounts.

6. Your Privacy Rights

Under the Nigeria Data Protection Act (NDPA), you have full control over your personal data. You have the right to:

• Request access to the personal records associated with your account.
• Update or correct inaccurate contact information.
• Request complete deletion of your account and personal history from our database.

7. Contact Our Privacy Officer

If you have any questions, requests, or concerns regarding your privacy or data protection, please contact us directly:

KhaylimTech Ventures — Customer Privacy Desk
Address: Iwo Road, Ibadan, Oyo State, Nigeria
Phone / WhatsApp: +234 808 387 3316
Email: khaylimtech@gmail.com